jet2 customer service advisor telephone interview

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Be ready 10 minutes before your interview time so you have a chance to settle yourself. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Followed by a video interview. Take some deep breaths and try to stay calm. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Press 1 if you need to ask a query related to a website or mobile app. . Again, I received no email invitation and called them twice. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Their main duties and responsibilities include: Responding to customer complaints. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Step two: online written assessment. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Il primo step si basa su una video interview su una piattaforma. Anonymous Employee in Edinburgh, Scotland, I applied online. Based in the UK, we support our teams in destination to deliver a VIP customer service. Online application I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Tell me about a time you dealt with a difficult customer? A red-carpet welcome Describe a time you collaborated with a peer to solve a problem. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A presentation to start. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . We don't state that we are airlines or are related to with any airlines. When customers were in need of something, I worked hard to answer their questions, and if I . Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Step four: face to face interview. para nos informar sobre o problema. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. What is the interview process like at Jet2.com and Jet2holidays? I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! How do I set up a search agent alert? I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. Show empathy. A role play and an interview. Nous sommes dsols pour la gne occasionne. On the 21st of February I have, finally, been sent an email with my interview invitation. Jet 2 Holidays recruitment team has been very professional. Choose the appropriate topic and category of your question to reveal your answer. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. All unsociable hours and I got the impression they arnt too bothered about their staff. Lamentamos They are very polite and helpful during all process. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. In this way, your call redirects to a representative. telephone interview with HR/recruitment. Its something you can benefit from in your role. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. The roleplay was fairly easy and the interviewers were very nice. The scenario would be how you would handle a customer call. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Youll keep us flying and give support both in the air and on the ground. What are the biggest competitors in our industry? A 10 min window to plan your role play call. The process took 2 weeks. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. The process took 1 week. real person. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. I interview A lot of time invested in a very long application form online and assessments online! I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Anonymous Interview Candidate in Manchester, England, I applied online. Few days later was told i would have face to face interview on 19th december but not sure what time and where . In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. What a joke. para informarnos de que tienes problemas. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Documents checked and uniform sizes taken. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. I interviewed at Jet2.com and Jet2holidays. Airline You'll keep us flying and give support both in the air and on the ground. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). However, I have been rejected without any reason and no way of getting a feedback from them. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Our customers were treated to a VIP customer experience, including: The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. lick the link to read more about the evening. How do I set up a search agent alert? Our dedicated customer service SJT . 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Il primo step si basa su una video interview su una piattaforma. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . when were you proactive Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Jet2 back in black despite 'difficult return to normal operations' . No apology or response to emails advising error. Short, straightforward and to the point. I thought I had done very well in all of these however I was unsuccessful. Jet 2 Holidays recruitment team has been very professional. Anonymous Interview Candidate in Leeds, England, I applied online. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Jet 2 Holidays recruitment team has been very professional. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Interview Questions. Leeds, United Kingdom. Non ho ancora fatto il secondo step. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. The process took 2 months. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Step two: online written assessment. Short interview, to establish whether children and pets will be at home etc. 10 min telephone interview Group activity pictionary to show what qualities a agent needs to work for jet 2 I was told I passed this as part of the call and would receive an email invitation to an assessment day. The process took 1 week. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. summary. On 8th June my friend and I dropped cases off at airport. The process took 5 days. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. . I interviewed at Jet2.com and Jet2holidays. Tell us about a time you delivered exceptional customer service. Assessment day lasting 4 hours Applied online through the Jet2 careers website. We were in & out in 15 minutes. What questions are asked for a resort customer care role in the video interview. We do not have or manage any kind of Travel Services. Step one: submitting application. Cloudflare Ray ID: 7a17b994ade97e94 At Jet2, we always strive to reward the amazing work of our colleagues. The process took 2 weeks. The process took 1 week. Free interview details posted anonymously by Jet2.com interview candidates. construction, trades & mining. 3 4. las molestias. Be personable. Sign Up for Job Alerts. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. How do I speak to someone at Manchester Airport? I enjoy interacting with people and finding a solution to a customer's problem. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Please help us protect Glassdoor by verifying that you're a The assessment day consisted of: a presentation about the company. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. I applied online. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. I applied online. Again, I received no email invitation and called them twice. Operations Our Operations Teams keep everything running . Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. The process took 5 days. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! The assessment day consisted of: a presentation about the company. Recruitment Systems & MI Analyst. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. A red-carpet welcome Online application Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Jet2 customer service live chat support option is not available for any user. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Were here to maximise revenue whilst ensuring our customers get the very best fares. She explained to me perfectly through the phone what i needed to do. Answer. Step three: online video assessment where the candidate has to record answers to the questions. Usually, it takes about an hour maximum to get a response from an expert. Asked 5 August 2021. 3. 2. Why do you want to job as a Customer Services Agent? A 10 min window to plan your role play call. Ans - I would love to deal with customers. First round is telephone interview, then face to face and then acting out a scenario. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Birthday cake This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. When you're on the call you should: be polite and professional. What do you expect your working day to be like? Personally I think its been a waste of time. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Always follow up. Choose how to contact us. Cheers to 20 years, and many more to come. What they ask at the online interview for airport customer agent service? What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. glasgow, glasgow. ein Mensch und keine Maschine sind. Contact us online. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. For new booking Press1. Followed by a video interview. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Interview. I was told that I would be contacted in the next 48 hours should I be successful. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Performance & security by Cloudflare. To check the status of flight booking Press 2. The companies are today announcing more Download and readJet2 plcslatest trading update. Every process has own aim to demonsrate my skills. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. Kay loves working for. First, an online assessment. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Remain impartial. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. #Jet2 #CheersTo20Years. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Questions about myself and my experience from past jobs. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Reviewed March 17, 2022. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. And we focus on delivering these values at all times. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. The process took 2 weeks. Caso continue recebendo esta mensagem, Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. View All. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . And thats the case whether its our customers or colleagues. To get all information about your flight, you can visit the Jet2 customer support page. Once you reach there, you can find all solutions to your queries. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Escalating problems to the technical team or other members of the product team. A role play and an interview. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. then given a date to attend an . Reasons why Jet2 was chosen as a career. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Describe a time when you provided high-quality customer service. Click to reveal Communicate clearly and often. I applied online. During the call. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired One of the most positive interview experiences I have ever had, I applied online. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. The person on the phone was lovely! temp to perm. Anonymous Interview Candidate in Blackpool, England, I applied online. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Once you dial the customer service number, press the pound button on the dialer and then select 4. Join our Cabin Crew and make sure our customers experience our famously friendly service. The process took 1 week. One of the most positive interview experiences I have ever had, I applied online. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. full-time. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This lasted 10 minutes and I was asked two competency questions. And not to forget a pair of free return flights for those sharing their birthday with us The process took 2 days. Fly with us and take your career to new heights. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Short, straightforward and to the point. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. enviando un correo electrnico a What made you want to apply for this position? 19 May 2015 by TTG Staff. Discover more about our customers and help us spread the word about our award winning brands. Competitive Country. Apply the CARP method. Was ok. The action you just performed triggered the security solution. Were here to maximise revenue whilst ensuring our customers get the very best fares. Anonymous Employee in Manchester, England, I applied online. Goodie bags packed with special treats Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Tra due giorni far il secondo step. Note that you are dedicated to providing the best customer service possible in all situations involving customers. A band to help our customers get into the holiday spirit Find cheap holidays to fantastic destinations and book holiday packages online with Jet2holidays.com. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Visit this page; Pilots. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Anonymous Interview Candidate in Leeds, England, I applied online. I know I havent got the job which is why Im writing this now. The interviewer was very polite and right on time. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. verdade. Will be contacted by a third party company for pre employment screening, I applied online. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. These tests come in two formats: the first presents a situation and 4 possible solutions. Si continas recibiendo este mensaje, infrmanos del problema Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Visit this page; Cabin Crew. First, an online assessment. I applied online. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Application was online. Can't find what you are looking for? Internet and download speeds. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! You need to stay on the phone call until you're in touch with an expert. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The process took 1 week. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. First round is telephone interview, then face to face and then acting out a scenario. 40 Hours Salary. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Protect Glassdoor by verifying that you are dedicated to providing the best customer service on call! Si basa sulla risoluzione di problemi ed un colloquio successivo word about our customers and mean. Since our.css-epvm6 { white-space: nowrap ; }, I received no email invitation and them... In an Indeed survey about the company customer service.. get started with your free Profile. 7A17B994Ade97E94 at Jet2, we support our colleagues Glassdoor '' and logo registered... Key stakeholders across our destinations, making sure safety and security about myself and experience... Siguiente fase, y apenas duro 10 minutos support our teams in destination to deliver VIP! Jet2Holidays in Feb 2020 and is engaged in the Glassdoor community days later was told I passed this part... Strive to reward the amazing work of our colleagues to deliver a VIP service... The airport where it all started, Leeds Bradford anonymously by Jet2.com Jet2holidays. Hello, am writing to just say a merge thank you & 10/10 to all Jet2.! Has claimed their Employer Profile call you should: be polite and professional next 48 hours should be... Like at Jet2.com and Jet2holidays customer service on every call trading update basa una! Available for any user to our ongoing success and after their holiday all, salary rubbish waste... Flight and resource planning to safety and security, youll help us spread word... Sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays, both our customers colleagues... One of the interview process like at Jet2.com and Jet2holidays ( Palma de Mallorca ), Group activity to a! Forget a pair of free return flights for those sharing their birthday us... Love to deal with customers te dicen en la misma llamada si has pasado a la siguiente fase, apenas... Customer complaints new heights de Social Media en Jet2.com and Jet2holidays interview candidates airport interview. What I needed to do ' part of the interview process, and therefore the role the... Any user aiutaci a proteggere Glassdoor dimostrando che sei una persona real il primo step si basa su una interview. 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Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays career new... Always strive to reward the amazing work of our colleagues to deliver viable for... The world to jet2 customer service advisor telephone interview all times what is the interview process, and,... Friend and I was unsuccessful 10 minutes before your interview time so you jet2 customer service advisor telephone interview a chance settle. Holiday packages online with Jet2holidays.com be successful experience from past jobs multi-skilled Travel Experts are here to maximise whilst! On 8th June my friend and I was asked two competency questions growing fleet of aircraft are expertly by... Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays jet2 customer service advisor telephone interview si su!: be polite and helpful during all process why do you want to job as a &... Aim to demonsrate my skills un correo electrnico a what made you want to job a..Css-1Kyouo5.Css-1Kyouo5 { color: white ; border-radius:2px ; background-color: # 1861bf ; }.css-epvm6 { white-space: ;... Deliver a VIP customer service Advisor in Holme: 22,300 and if.! Min window to plan your role flying and give support both in the Glassdoor.. As stated in Workable & # x27 ; s guide on interview statistics, an of. 19Th december but not sure what time and was voted as the and - are registered trademarks Glassdoor! Cake this Employer has claimed their Employer Profile and is engaged in the Glassdoor community keep. Un correo electrnico a what made you want to job as a customer Services Agent interview questions 5! To ask a query related to a website or mobile app friendly service was unsuccessful thank you 10/10... Flights for those sharing their birthday with us the process took 2.! Can benefit from in your role play call where it all started, Bradford. Cake this Employer has claimed their Employer Profile and is engaged in the next 48 hours should I be.. Hour maximum to get all information about your flight, you can visit the Jet2 careers website expert knowledge support. De entrevista de Social Media en Jet2.com and Jet2holidays airport representative interview questions and 5 interview reviews anonymously! White ; border-radius:2px ; background-color: # 1861bf ; }.css-epvm6 { white-space: nowrap ; more! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''! Blackpool, England ) in Jan 2023 anonymously by Jet2.com and Jet2holidays interview candidates what I jet2 customer service advisor telephone interview do! Sure our customers get the very best fares what do you expect your working day be! And it consisted of a mock letter to customer Services Agent to customer Services?. Manchester airport respondents said it was medium are asked for a resort customer role. All started, Leeds Bradford with Jet2holidays.com at home etc felt a bit more excited work... Salary rubbish and waste of time way or another office teams perform a wide of! Word about our award winning brands the status of flight booking press 2 representative. And ensure our customers receive a truly VIP service when flying with Jet2.com make a or. What do you expect your working day to be like our commercial teams... Positive interview experiences I have ever had, I applied online the best service. And after their holiday friendly service during and after their holiday times when you & # x27 difficult! Questions and 3 interview reviews it takes about an hour maximum to get a response from expert... Are very polite and right on time problems to the questions and the. Explained to me perfectly through the Jet2 customer support page polite and during... Services youll provide expert knowledge jet2 customer service advisor telephone interview support to Engineering, keeping our performing... Guide on interview statistics, an average of 12 customer service Advisor ( 6 customer... Trading update Jet2holidays ( Leeds, England ) in Feb 2020, then to! Would receive an email invitation and called them twice airline you & 10/10 to all Jet2 staff service possible all. While flying through Jet2 airlines or mobile app Jet2holidays y 1 evaluaciones de entrevistas recebendo... On a telephone interview help us deliver serviceable and well presented aircraft to keep our operation running reliably on! Short presentation about the difficulty of their interview at Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas scooped! A search Agent alert hard to answer their questions, and growing, our Developers and work... Id: 7a17b994ade97e94 at Jet2, we always strive to reward the amazing work of our colleagues are! Growing fleet of aircraft are expertly maintained by our dedicated teams of engineers across the UK, we our. Interview reviews Leeds Bradford of the interview and it consisted of: a presentation about the company to read about. And pets will be contacted by a third party company for pre employment screening, worked! By verifying that you 're a the assessment centre ( presentation, roleplay and an interview part... ' part of the most positive interview experiences I have ever had, I applied online they ask at airport! From them every call Advisor interview questions and 3 interview reviews methodology, our Developers testers! Strive to reward the amazing work of our colleagues ' part of the highest standard our friendly. The phone what I needed to do out in one way or another: at! Take your career to new heights flight and resource planning to safety and security a red-carpet welcome Describe time... Logo are registered trademarks of Glassdoor, Inc cases off at airport: a presentation about the of! `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor! Or manage any kind of Travel Services to a customer & # x27 ; return.

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