sbtpg customer service number
March 15, 2023 4:07 am | by | Posted in why did the cube in albuquerque close
There is a SERIOUS problem with SBTPG! I have read through most of the complaints and I have to say it is hauntingly familiar. This review was chosen algorithmically as the most valued customer feedback. What steps are you taking when you receive the invalid message and whom are you contacting? I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Enter "2021" as the Tax Period. Have you heard anything about your check? There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. They are thieves. So yeah, now (supposedly) a check is being cut and mailed to me. I still have not received it. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. I filed 2012 taxes with turbo tax as I have for years. Money owed to Ariel obroen, Got about 6 lol. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? JFK, as most of us know, is one big hot spot. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. Have a question for Santa Barbara Tax Products Group (TPG)? A whole month and issue is not fixed. Each customer makes round 4.71 web page views on average. IRS assistors cannot start a trace prior to those timeframes. Years in Business: 32. Desired outcome: Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. Call 800-717-7228 . Do not mail Form 3911 if you have already requested a trace by phone. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. This will be year 3 that I havent gotten my taxes back for 2020. So what do I get after leaving these messages MORE messages to call their 877 number. Call: 1-800-ASK- USPS (1-800-275-8777) Hours of Operation. Support phone: 706-922-6741. Add file or drop files here. Unacceptable customer service. My bank closed my savings account due to low funds, and did not inform me. Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" (I called as soon as they opened so I don't believe a check had already been mailed.) Description. Ask, or enter a search term below. I will never again use this company or advise anyone to use sbtpg . Please email me if you do understand. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. { So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. I did my son's taxes on efile, I was not asked nor did he sign any documents on having any extra fees taken for filing for direct deposit, it was shorted over $ 150.00 how do we get this back? . Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. They "sent" me a check in March that I never received. 2021 Copyrights. Check information. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. What the @$!#, I am just beginning the process of confusion. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. Back. We'll help you get started or pick up where you left off. sbtpg .com Tax Pro , See Also: Contact Support Preview / Show details. Get up-to-date status on affectedIRS operations and services. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. NorCalCourtney, I am having the same EXACT problem! I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. Verify by phone. I did this 3 different times. (And now apparently SBTPG does too without our consent). To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! People work hard for their money and Santa Barbara should be out of business. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. Update my account to reflect the compliance trainings its not rocket science. I am in the same situation. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Attachments. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. Find our contact information including our hours of operation. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. This comment was posted by a verified customer. vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs I filed on the IRS website with free tax. Desired outcome: If you are having issues its because risk dept. It's next to impossible to get a human to discuss the status with but I eventually did. I even had my mail held at the post office to make sure it made it to my hands. The web value charge of sbtpg.com is 49,209 USD. So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. BBB reports on known marketplace practices. Calls were transferred to supervisors who are beyond rude. And I could not believe how these people made me feel following up on my OWN MONEY! . But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . But where is that $20 going?! Unable to create a TPG account or login to the TPG website? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Alternatively, you can visit the Santa Barbra Tax Products Group website. So what, are we all now committing SS fraud and are all forgers with an eye to stealing our own tax refunds.. Add file or drop files here. I'm suppose to get $2069 back but after SBTP fees I'm getting about $250 less than what was promised by TT. How long did it take you to get your check? Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. So I can be issued a check. What. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. "contactType" : "customer service", MBA, Enrolled Agent. Your email address. IDK anymore. Every year it would show as IRS REFUND. Let me know what you find out. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. I was told in June it was being sent back to the IRS. Enter the primary taxpayer's SSN, DOB and zip-code. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. Sbtpg.com registered beneath .COM top-level domain. Well today rolls around (2/11/14) and nothing. Questions about prior year tax filings? So what happened was it taken care of and how, I didn't get all my tax return where is it. I am having the same problem with this tax product group. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. So is this a coincidence or are they working together to hold so many refunds. I will never use TT again and I will not sign up for electronic e-file ever again. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I used TurboTax to e-file my federal return this year. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) How the hell would I know someone else account number? They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. You can email them, and they may respond back to you eventually. 100 E Water Street, Sandusky, OH 44870-2210. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. They recommend we get it cashed at WALMART?!? Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Give us a call and one of our support team members will assist you. This quintessential stone property set in the heart of the Cotswolds is now on the market for . About us . I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. Location of This Business. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. "telephone" : "+1-319-373-3600", they have my money, wont give me any timeframe & hang up after an hour on hold. I need to have my money refunded to me. Complete the form answering all refund questions as they relate to your EIP. Fees and limitations apply. I want to file a class action lawsuit, need at least 20 people. Taxpayers can find contact information for Santa Barbara TPG. I have called them ask them when they was going to cut my check they told me they dont know. Complete the form answering all refund questions as they relate to your EIP. Contact Information. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). My husband and I are going through the very same thing right now, to make matters worse we needed that return to pay rent! A member of our support staff will respond as soon as possible. This product is not a loan. Uh huh, do you see in there any other notes "nope" They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. Verify. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Get any irs paperwork and transmissions and dates etc. Our Customer Care team can help you out! My company name is The Whiz Kidd Fs contact [protected]! #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. "https://twitter.com/taxact", Have you contacted SBTPG? Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? This happened to me. Please wait 5 to 7 business days. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. I called the next day which is a Friday and I was told that the check went out that day. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Authorization number. To this day we still have not received our refund. This is a multi-location business. My Girlfriend and Is tax refunds were both short aswell! Same here! Thats just giving yall more time to play around with my money and make me wait even longer. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! Does anyone know why that isit put a hold on my process. I used turbotax this year because I thought it would be more convenient. I am still waiting as well. This review was chosen algorithmically as the most valued customer feedback. Submit a complaint and get your issue resolved. I'm an independent tax professional (800) 779-7228 He said he can't cut the check because SBTPG didn't give them authorization to do so. Get form response, wants @#$# number from logging into their page. vcita Guide. I am going try to do a law suit class action against them & I need 20 people. See contact information here. The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). Fixed the issue. Jerry and Johnnie moser. Update my account to reflect the compliance trainings its not rocket science. in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". They process the refund when you have the Turbo Tax fee taken . I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Subject. So I did after that I called to see if it was accepted. S-1 - SEC.gov. I spoke with both companies 2 days ago, April 22, 2014. "name": "TaxAct Online Tax Filing", But wait, there's more! AT this point I'm going off. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. It's 1-24-23 and I still don't have it. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. No one has called to help. Here is how you can get in touch with SBTPG. You obviously know the numbers. Dont do it. I left out one digit from my account number so my bank rejected the refund deposit. Two different stories, 2 different expected receive dates. Hi there boys and girls ME again. Estimate your tax refund and where you stand. That not right. I will be calling the IRS to get them involved to see what can be done. I am an Enrolled Agent. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. The IRS should be doing something about this . Email me, or message me if youre interested! "sameAs" : [ If this is not fixed by tax season I will be filing a lawsuit. Day #4 no money. my feel that your IDs are not right or your W2's could be fake so the best thing is to use a Tax Preparer that is reg.. with them One time I found out there were dozens of refunds going to the same address. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Website: www.sbtpg.com what does Santa Barbara Tax Products Group [ SBTPG contacts! Filing a lawsuit!?!?!?!?!??. Sent '' me a check is being cut and mailed to me quot ; as the valued!: contact support Preview / Show details lawsuit, need at least people... The same EXACT problem product Group and is Tax refunds were both short aswell and your. Contact [ protected ] when you elect to have your Tax preparation fees deducted from your when. Check went out that day SBTPG LLC '' use this company or advise anyone to use SBTPG am. 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