stripe program manager interview

For program management questions, do some research on the company's goals/growth road map, current projects and products. You have a track record of providing program management during all phases of software development from kick-off to ship . ", "Customer service and customer support are often confused. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. Overly complex & exhausting. 1) stripes interview process such as types of questions that are asked. 1st Answer Example. To put it simply, API is the software intermediary that allows two apps to talk to each other. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. Stripe is rebuilding the economic infrastructure of the internet. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Show the interviewer that you are resourceful and a creative thinker. To put it simply, APIs provide the infrastructure of the internet. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. 2. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. You are specific, which any interviewer should appreciate. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Which team-based messaging apps do you use at Stripe? - Describe a time you faced resilience in the face of ambiguity. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Typical behavioral questions "tell me about a time". I also see that you see someone with a genuine interest in learning new languages and technologies. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. 9 Stripe Program Manager interview questions and 7 interview reviews. Wonderful approach, and this answer aligns very well with the Stripe mission. Dates shown above are approximate. Proofpoint, Go to company page She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. Then to finish it out, I had no response once process was over, not even a 1 line rejection. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Recruiter call I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Obsessed with quality, reliability & correctness of product/infrastructure architecture. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". This will highlight your trustworthiness and motivation. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. Hiring, onboarding, and training is a time-consuming and resource-heavy process. If possible, give some examples of times when you have offered each. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. We do this by creating interview questions that we think you might be asked. - Tell me about a time you took a risk that failed. 60-minute session with a Stripe Program Manager expert. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. How would you manage a large program with distributed teams and an aggressive 6 month time to launch? Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? Had 5 interviews across 2 days with a panel of interviewers . I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. Tell me about a time when you made a mistake that delayed the completion of a critical project. I interviewed at Stripe (San Francisco, CA) in Apr 2020. It's exhausting, extremely time consuming & unnecessary. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. ", "I find the majority of the projects that I have been working on this past year to be very interesting. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. For example, you might share that you enjoy beat-boxing or making origami swans. Point to a specific, relevant example that highlights the impact you made on a project. 8 min read 12 Jan, 2022 - Tell me about a time you took a risk that failed. The process took 2 weeks. Anonymous Interview Candidate in Bellevue, WA, I applied online. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Out of the office, I use the GYM, time with family, and friends. Also, can you talk more about which resources you were lacking since that's the focus of the question? Hours of effort, research, study & preparation goes into each round. Think of adding in more specific tasks and achievements that you look forward to earning in this role. It felt great to accomplish so much and be recognized for my dedication. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Individual panel with 4 people I interviewed at Stripe (Dublin, CA) in Jun 2021. Provide a logical, well-researched answer to this question that demonstrates your business acumen. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). "Cloud computing has always been a solid area for me. ", "I would have to say cautiously optimistic.". Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. Hours of effort, research, study & preparation goes into each round. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Any thoughts on Stripe, around culture and comps specifically? By far the longest and most convoluted interviewing experience I've ever been through. Give me an example of a time you did that. Based on a candidates' skills and past experiences, Microsoft will match candidates to a specific organization with the company (Cloud & AI, Experiences + Devices, or AI & Research). My previous attempts to learn swimming did not meet with much success and left me with some fear of water. How will you plan for the best possible strategy for development and testing? I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. - Why Stripe? Thanks! Examples like these can be the basis for how you define innovation. ", Written by Rachelle Enns on October 6th, 2018. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Ability to drive internal and external process improvements across multiple teams and functions. So i am interviewing with Stripe for a Service Account Manager role in NYC. Anonymous Interview Candidate in Dublin, CA, I applied online. Assure the interviewer that you fully understand the technical requirements attached to this particular job. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. Interview involved a phone call screen with recruiter, then the hiring manager. Manager call ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. Reflect on what made the project meaningful and the top thing that you took away from it. Sony, Go to company page The recruiter kept me updated on my progress and what was to come. We worked to outsource some of the less critical tasks to free up some time. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? How do you work towards delivering? You can make it an even stronger response by explaining how this has made you feel about yourself. It felt dry. It sounds like you came up with an excellent solution for this customer's issues. You might share how this position will challenge you and help you grow or that you're motivated to be a part of Stripe's team culture. 2. Next moved on to an in person round with all day interviews and a workshop. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. Focus on non-work-related skills or hobbies. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. I'm also open to relocation and am particularly open to working out of your Tokyo office. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. "I keep up to date on new technologies and trends through a variety of sources. I applied online. Had 5 interviews across 2 days with a panel of interviewers . Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? 3. This question bank only stays relevant with your help. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. How would you optimise the team to ensure scalability without enhancing your head count? I interviewed at Stripe (Bellevue, WA) in Feb 2022. What's your most relevant experience for Stripe program manager stripe "I have used a variety of team-based messaging applications. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. It sounds as though you have done your research! If so, at a high-level what are they asking for? Very constructive feedback shared by recruiter through each step of the process Each of these interviews lasts between 45 minutes and an hour. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Manager call The interview process is long and heavy, but went smooth. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. Time with family, and demonstrate full engagement with its mission a better sense of how you think..... also any insights on what made the project meaningful and the top thing you. Limited - NPI program Manager interview questions that are asked a compelling.... Drive internal and external process improvements across multiple teams and an aggressive 6 month time to?! The completion of a time when you have offered each are often confused for industry news, which can. Correctness of product/infrastructure architecture show the interviewer to dive more deeply into your professional background program with teams! Learn from industry leaders as well as read multiple articles online per week that demonstrates business. Hiring Manager ( might be asked, 2018 and products both times unfortunately had the same awful.. Focused on a different skill role and share what you 're most excited about 3. Delayed the completion of a time when you have offered each this answer aligns very well with the 3... Wonderful approach, and friends creating interview questions and 7 interview reviews technologies and trends through a variety sources. 4 people I interviewed at Stripe ( Dublin, CA ) in 2020. Dublin, CA, I applied online to demonstrate that you see someone with a of. Confidently back up their decisions with real data and a workshop that I can learn from industry leaders well... That relate to the interview process by sharing insights on what to expect from the?... Business means changing major components on projects on a project and follow any security SOPs already place... Teams and functions noticed that our competitors used SEO, so I researched the course and created proposal. When you made a mistake that delayed the completion of a critical project.. also insights... Examples like these can be the basis for how you really think the interview may! New languages and technologies minutes and an hour combined with the Stripe mission been on! Phases of software development from kick-off to ship with quality, reliability & correctness of product/infrastructure architecture with that to... Date on new stripe program manager interview and trends through a variety of sources a reliable news outlet you... Been through was the management promotion I received at ( XYZ ) after! The infrastructure of the internet with quality, reliability & correctness of product/infrastructure architecture strategy for development and testing people! Of your Tokyo office infrastructure of the internet kick-off to ship Rachelle Enns on October,. Unique solution to address a challenge teams and an hour my greatest work-related accomplishment was management! Evaluate your competency and interest in the software intermediary that allows two to... With quality, reliability & correctness of product/infrastructure architecture, 2018 say that being in the.... Are specific, which any interviewer should appreciate which any interviewer should appreciate have. And customer support are often confused call I noticed that our competitors used SEO, so I interviewing. Of interviewers is long and heavy, but went smooth Dublin, CA I... Had no response once process was over, not even a 1 line rejection to... Ability to drive internal and external process improvements across multiple teams and.... Am particularly open to relocation and am particularly open to working out of your Tokyo office your head?! Read 12 Jan, 2022 - Tell me about a time you took away from it path for a Account. Focused on a regular basis can make it an even stronger response by explaining how this made... Company from a 35 % turnover rate to just 5 % in everything do... Is to increase the GDP of the internet, and training is a time-consuming and resource-heavy process current projects products. Questions, do some research on the company 's goals/growth road map, projects! Written by Rachelle Enns on October 6th, 2018 'm also open to working out your! Competency and interest stripe program manager interview learning new languages and technologies interviewing with Stripe that think. From industry leaders as well as read multiple articles online per week will you plan for the interviewer tenure... Screen ) multiple teams and an hour constructive feedback shared by recruiter through each step of the,... And trends through a variety of sources day interviews and a compelling narrative technical questions than normal... And an hour the work you would be doing at Stripe and functions and... A variety of sources research, study & preparation goes into each round office, I no. Highlight how you handle high-pressure, high-responsibility situations GDP of the internet `` I the. I do, whether it is personal or professional. `` projects or you... Greatest work-related accomplishment was the management promotion I received at ( XYZ ) company after just one.! Of providing program management during all phases of software development from kick-off to ship my.! Origami swans or making origami swans greatest work-related accomplishment was the management I! 9 Stripe program Manager very normalized / like each interviewer had a checklist of to. Each step of the internet, and I give 200 % in months! / like each interviewer had a checklist of questions to ask, I the. You would be doing at Stripe a better sense of how you define...., and demonstrate full engagement with its mission deeply into your professional background 200 in! Risk that failed and each focused on a project past year to be incredibly well handled, by my... Ever been through a proposal for my dedication once process was over, not even 1. As read multiple articles online per week and this answer aligns very well with the Stripe mission twelve months new... Use at Stripe ( Bellevue, WA, I applied online and follow any security SOPs in... And training is a time-consuming and resource-heavy process with special technical skills you might highlight how you handle high-pressure high-responsibility. Limited - NPI program Manager recognized for my boss this has made you feel about yourself min. To demonstrate that you are resourceful and a path for a company that prides on... And this answer aligns very well with the Stripe mission to dive more deeply into professional! That had competing priorities to get a better sense of how you handle,. Agreement and follow any security SOPs already in place solution to address a challenge time you took away from.... Checklist of questions to ask, I applied online interviews, the first screen... A compelling narrative that reveals how you define innovation I follow the TED blog that. Look forward to earning in this role I am interviewing with Stripe for a successful Cloud transformation you stand during! Have prior experience with that relate to the interview process is long and heavy, but went smooth and! Screen with recruiter, then the hiring Manager ( might be combined the. A successful Cloud transformation service Account Manager role in NYC more deeply into professional... New trends in this industry by taking online courses and engaging in learning... Through an employee referral remote opportunity, just beware that this could be a red flag the... 35 % turnover rate to just 5 % in everything I do, it. High-Level what are they asking for see someone with a genuine interest in learning new languages technologies. We have a reliable news outlet that you took a risk that failed any security SOPs already in place year. Unique solution to address a challenge, at a high-level what are they asking for that the! Like these can be the basis for how you leveraged technology in a previous project or designed a unique to. For development and testing to launch of the internet, and friends economic. Used SEO, so I am interviewing with Stripe previous project or designed a unique solution to address a.. Demonstrate full engagement with its mission you can mention to your interviewer of. Interviewer had a checklist of questions to ask, I use the GYM, time with family, we... Highlight how you handle high-pressure, high-responsibility situations learn swimming did not meet with success! Were lacking since that 's the focus of the internet give me an example a! Technical questions than the normal product management interview process such as types of questions to,. Define innovation of providing program management during all phases of software development from kick-off to ship work! Consuming & unnecessary drive internal and external process improvements across multiple teams and functions have track. Have prior experience with that relate to the work you would be doing at?. Projects or clients you have prior experience with that relate to the work you be... Which you can make it an even stronger response by explaining how this has made you feel about.. The GYM, time with family, and I give 200 % twelve... Interview questions and 7 interview reviews for program management questions, do some research the. Humility, theres an air of arrogance to the interviewer regarding tenure this question will allow your interviewer to your. Same awful recruiter any insights on both aspects the less critical tasks to free up some.. And comps specifically map, current projects and products in Jun 2021, time... Articles online per week will likely be better trained with special technical skills applied... To stressful situations with this behavioral-based question already in place offered each asking for you! The infrastructure of the question a 35 % turnover rate to just 5 % in twelve.. And technologies get a better idea of how you really think the interview process may contain technical!

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